What is the purpose of the 'Service Catalog' in Saviynt?

The purpose of the 'Service Catalog' in Saviynt is to offer users a structured and organized list of services that they can request and access. This feature allows users to easily identify and understand the different services available within the organization, enabling them to initiate services efficiently without needing to go through complex procedures or rely heavily on IT support.

Having a centralized catalog streamlines the service request process, improves user experience, and enhances overall operational efficiency. Users can navigate through the catalog, view details about each service, and submit requests directly, making the service delivery process more transparent and user-friendly. This capability is integral to promoting self-service and reducing the workload on support teams.

The other options do not accurately capture the primary role of the Service Catalog within Saviynt, focusing instead on aspects like support, performance evaluation, or feedback collection, which are separate functionalities not directly related to the service request process facilitated by the catalog.